Question 1

How do I know which type of care is right for my family member?

Accepted Answer

The right care depends on your family member’s needs, preferences and level of independence. Some people may benefit from support at home, while others may need the additional care and community that residential aged care provides.

Our team can talk you through the options, answer your questions and help you understand what the best fit for your situation might be. Every person’s journey is different, and we’re here to help you make an informed decision.

Question 2

What does the aged care assessment process involve?

Accepted Answer

Before accessing government-funded aged care services, you’ll need an aged care assessment organised through My Aged Care by calling 1800 200 422.

An assessor will talk with you about your health, daily activities, living arrangements and the support you need. They’ll recommend the type of care you’re eligible for, whether that’s support at home, respite care or residential aged care.

If you’re unsure where to start, our team can guide you through the process and explain the next steps.

Question 3

How can I arrange a visit to a mecwacare home before making a decision?

Accepted Answer

We welcome you to visit a mecwacare home and see our facilities, meet our team and experience the environment for yourself. To arrange a visit, contact our friendly team who can help organise a tour at a time that suits you and answer any questions you may have.

You can get in touch with us by calling 03 8573 4812 or by submitting an enquiry through our website.

Question 4

What funding and support options are available to us?

Accepted Answer

The Australian Government subsidises aged care for eligible people, although you may be asked to contribute towards the cost of your care depending on your income and assets.

The funding and fees that apply will depend on the type of care you receive and your individual financial circumstances.

Our team can help you understand the costs involved, explain the different payment options and guide you through the funding process, so you know what to expect before making any decisions.

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