Private Care

Flexible home care and support when you need it.

Private care gives you the freedom to access services without waiting for government funding approval. Whether you need short-term assistance after an illness or surgery, ongoing support at home, or additional services alongside government-funded care, we’re here to help.

Services can often begin quickly and can be arranged on a short-term or ongoing basis.

What services are available through Private Care?

  • Personal care
  • Nursing support
  • Medication assistance
  • Meal preparation
  • Shopping assistance
  • Domestic assistance
  • Home maintenance
  • Escorted transport to appointments
  • In-home respite
  • Overnight care

Is private care right for me?

Private care may be suitable if you:

  • Are waiting for government-funded services
  • Are not eligible for government funding
  • Would like additional support beyond your funded services
  • Need help quickly following illness, injury or surgery

Personalised support

We’ll work with you to create a support plan that suits your lifestyle, preferences and changing needs.

We have teams available to support you across greater Melbourne and regional Victoria.

FAQs

Can I still access services if I’m not eligible for a government subsidy?

All Mecwacare home nursing and care services, and disability services can be purchased privately. Services include respite and overnight care, tailored care to support recovery from surgery or illness, transport, assistance with medication, meal preparation, shopping, personal care, home maintenance and domestic assistance.

Can I access services while waiting for a government-subsidised Home Care Package?

Yes, you can access services privately to receive care while waiting for a Support at Home. Another reason for considering private care is to ‘top up’ when you are receiving a government-funded service that does not completely support the lifestyle you want, or the level of care you need. Please contact Mecwacare’s team on 8573 4980, or email intake@mecwacare.org.au to check your eligibility and service options.

Will the people who come to my home deliver the same quality of care as government-funded services?

All Mecwacare services, regardless of whether they are funded or paid for privately, are delivered only by fully trained direct care workers and nurses, all with relevant police and professional registrations checked. All employees receive regular training updates and are supported to deliver high-quality client care.

How much does it cost to access Mecwacare home care services?

The fee is usually set on an hourly rate and will be discussed and agreed before the service commences. A fee schedule will be attached to your service agreement with Mecwacare.

Our friendly team can provide you with a copy of Mecwacare’s fee schedule.

What happens if I won’t be available at the time my service is booked?

We understand that life doesn’t always go to plan. If you need to change your booking, please let us know at least 24 hours before your scheduled service and we’ll be happy to help arrange a new time.

If you’re not available at the time of a scheduled visit, collection or appointment, we’ll first try to contact you by phone. If we’re unable to reach you, we may contact your nominated emergency contacts. Where there are concerns for your wellbeing and we cannot make contact, we may arrange a welfare check through the appropriate authorities.

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