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Trouble logging in?

To access mecwacare electronic systems such as HR21 (HR/Payroll), mecwanet (intranet) or mecwapedia (Learning Management System) you are required to log in using your username and password as well as to confirm your identity using your smart phone.

If you are having difficulty logging in to one of the above systems, please refer to the below video and work instruction.

MFA Video and MFA Work Instruction

If you are still having difficulty logging in, please email the IT Help Desk at itsupport@mecwacare.org.au including your name, phone number, a description of the issue and if possible screenshots as well as a preferred and alternate time to contact you.