Respite care in your home

Support that helps you stay at home

Caring for a loved one can be rewarding, but everyone needs time to rest and recharge.

In-home respite care gives carers the opportunity to take a break, knowing their loved one is receiving quality support in the comfort of their own home.

At Mecwacare, our experienced carers provide personalised respite care that supports wellbeing, independence and everyday living.

Flexible support to suit your needs

Whether you need help for a few hours, overnight support or 24-hour live-in care, we’re here to help.

Our team can provide assistance with daily activities, companionship and lifestyle support, while ensuring the person you care for continues to feel comfortable, valued and connected.

We take the time to understand individual needs and preferences, so support feels familiar, respectful and tailored to each person.

Supporting carers and families

We know that caring for someone is an important responsibility.

Our respite services are designed to support both carers and the people they care for, giving everyone the opportunity to maintain their wellbeing and independence.

Frequently asked questions

Who delivers respite services?

Enjoy peace of mind knowing your loved one is supported by experienced, professional carers. All Mecwacare direct care workers are trained professionals and hold a current Police Check, providing care with compassion, respect and a focus on individual wellbeing.

Our team takes the time to understand each person’s needs, preferences and routines, helping them feel comfortable, supported and connected while you take a well-earned break.

What are some of the examples of respite service that can be arranged in my home or in the community?

For example, playing board games, gardening together, walking to the park, visiting a local library, visiting a shopping centre, having coffee at a nearby cafe, attending a group activity with friends, such as lawn bowls.

How much does it cost to access mecwacare respite care services?

We’ll discuss any fees with you before your service begins, so you can make informed decisions with confidence.

For government-funded services, mecwacare may ask you to pay a co-contribution towards the cost of your care. This contribution is determined by factors including your income and your capacity to pay. The fee is charged as an hourly rate and will be discussed and agreed upon before services commence.

A detailed fee schedule will be included in your service agreement, so you’ll have a clear understanding of any costs from the outset.

How can I access Mecwacare services?

Getting the right support starts with understanding which program you’re eligible for. Mecwacare delivers a range of government-funded services, including the Commonwealth Home Support Programme (CHSP), Home and Community Care Program for Younger People (HACC PYP), the Support for Carers Program and more.

If you’re aged 65 or over, contact My Aged Care on 1800 200 422 to discuss your needs and check your eligibility for support at home. My Aged Care will arrange an assessment and, if Mecwacare is the right fit for your needs, provide a referral to our team.

If you’re under 65 and need help with daily living, or you’re unsure which program is right for you, our friendly team can help. Call 8573 4980 to discuss your circumstances, check your eligibility and explore the support options available.

We’re here to help make the process as simple and straightforward as possible, so you can access the support that’s right for you.

What happens if I won’t be available at the time my respite service is booked?

We understand that plans can change and unexpected commitments can arise. If you need to cancel or reschedule a service, please let us know at least 24 hours in advance so we can make alternative arrangements.

If we’re unable to reach you at the time of a scheduled visit, collection or appointment, we’ll take the following steps to ensure your wellbeing:

  1. We’ll attempt to contact you by phone.
  2. If we’re unable to reach you, we’ll contact your nominated emergency or primary contacts, where appropriate.
  3. If we still can’t confirm your wellbeing, we may arrange a welfare check through the appropriate authorities, including Victoria Police if required.

These procedures help us ensure the safety and wellbeing of the people we support.

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